Madeline brings warmth, professionalism, and over a decade of administrative experience to Essential Journey Counseling, where she supports our evening and weekend operations. With a background spanning healthcare, higher education, and customer service, she has a natural ability to keep things running smoothly behind the scenes — from billing coordination and claims processing to scheduling and client communication.

Madeline earned her Bachelor of Science in Business Administration with a concentration in Small Business and Entrepreneurship, and she has spent years honing her skills in invoicing, accounts payable, and cross-departmental coordination. She is the kind of detail-oriented professional who makes sure nothing falls through the cracks.

What truly sets Madeline apart is her compassionate communication style. She understands that reaching out for support can feel vulnerable, and she’s dedicated to making every interaction — whether it’s a billing question or a scheduling need — feel easy and welcoming.

We are thrilled to have her on our team, helping ensure your experience with us is seamless fromstart to finish.